Privacy Policy

When you fill out our contact form, we collect the information you give us: your first and last name, phone number, email address (optional), and your question or message, along with the language you used on the site.

We do not collect payment information, Social Security numbers, or health information through this website. If we ever need that information to help you with a plan, we collect it directly and securely — never through this form.

We use the information you send us only to respond to your request: to call you back, answer your questions, and help you compare Medicare plans.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We do not send marketing emails or newsletters.

Your contact requests are stored securely and are only visible to our licensed agents. Access is restricted and protected.

We keep your information only as long as needed to help you, or as required by law and insurance regulations.

This website does not use advertising trackers. Basic, privacy-respecting analytics may be used to understand how visitors use the site so we can improve it.

You may ask us at any time to see, correct, or delete the personal information we hold about you. Just call or email us using the contact details below.

If you receive an email from us, you can unsubscribe at any time using the link in the email.

We are a private, licensed insurance agency and are not affiliated with or endorsed by the U.S. government, the Centers for Medicare & Medicaid Services (CMS), or the federal Medicare program. Official information is always available at Medicare.gov.

If we update this policy, we will post the new version on this page with a new “last updated” date.

Questions about this policy? Call us at (281) 894-3651, email us at juliana@hoyosinsurance.com, or write to us at 10998 Wilcrest Dr, Unit 197, Houston, Texas 77099.